FAQs
Frequently Asked Questions
Once order placed how long will it take to dispatch and delivery time?
Once order is placed, the product is dispatched in 24 hrs followed by a delivery period of 3-5 business days depending on your location.
How will I know my order status once order placed?
An email/whatsapp with tracking number shall be sent after 24 hrs of placing the order. In case of any queries with order status we are available for you via whatsapp and phone over the website.
How do I get the lithium inverter battery installation done?
Our lithium inverter battery product is easy to use plug n play design with basic setup instructions on the right side of the product. You can call any local electrician or inverter battery dealer via Google readily available in your area and they can easily setup for you. Still in case of any further queries we are available via whatsapp or call for support.
What if I receive a defective item how would that be resolved?
Be rest assured we are available for you via whatsapp and phone over the website and your issues will be looked into immediately. After review of reported issue, appropriate action would be taken to replace with new product valid upto 15 days from the date of receipt.
What is the period of warranty?
It comes with 3 year inverter and 5 year battery warranty.
I feel Im far away, what if I have any issues with the product later or need warranty?
Be rest assured we are available for you via whatsapp and phone over the website and your issues will be looked into immediately. After review of reported issue, appropriate action would be taken to provide service support for repairs free of charge under warranty.
